1. How can I choose the right size (Rings, Belts)?
If you have your own accurate size you should choose or leave us a note about it, we can make it right for you, If you are not sure with the size of your ring size, click here to get your measurement: How to measure your size.(Rings)
2. Shipping: When will I receive my package?
We handcraft every item as you order it. This item will ship within 7 working days. Remember,choose the right size!
We offer world wide shipping.
Free shipping with usps/e-pocket. 1-2 weeks with tracking records
$5 for DHL, Fedex, TNT or USPS. 3 - 4 working days delivery time with tracking records.
3. Refunds and Exchanges
We will refund purchase price for the return of our crafts which is defective in workmanship.
We will not refund the cost of the band because the band doesn't fit properly (unless the wrong size is our fault) or if the buyer just changes their mind.
The nature of the materials we use most are such that we can't resize our products.
4. Payment Methods.
We accept PayPal, credit card payments at this moment, will add more checkout gateway in the future.
This is the 2nd edition of FAQs, please give us suggestions if you still confuse with the terms. Thank you!