Return, Refund & Contacts
Refunds and Exchanges:
- We will refund anything that is our error and pay for the shipping fee for return and replace order. Customers need to issue refund request within 7 days upon delivery.
- We cannot refund due to customer's negligence such as(wrong sizes ordered, wrong address entered, man-induced damages etc.)
- Once refund request was approved, we will issue a refund within 2 business days, you bank may need 3-7 business days to process the refund.
- If the item is damaged upon receipt, please take the photos and send it to us within 7 days, we will exchange it for you at our cost.
- Have a question or want to discuss a custom order?
- Send us a message at contact us page
- Send us a message to hi(@)milkCases.com.